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We're building a future where every home is professionally managed. One where professional property managers deliver new “Triple Win Experiences” for residents, investors, and their teams.

Now, 1,000+ property management companies are creating winning experiences with a fully managed Resident Benefits Package (RBP) by Second Nature. We bring the expertise, technology, and service that property managers need to make experiences convenient, rewarding, and consistent. Our reputation for turning old problems into new revenue streams has made us the only 5-peat national industry vendor of the year.

Join 100+ passionate, thoughtful people who strive to make a difference each day until every home is full of triple-win experiences.

Why Second Nature?

Benefits
Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
Flexibility: Work Remotely from anywhere in the US
Balance: Open PTO and sick days
The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP.
Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect
Training: A supportive team to help you grow your career and unlock your full potential
Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category
Compensation: Competitive salary

Core Values
Pirate Ship, Not A Cruise Ship: We are innovators who move quickly and decisively.
Extreme Ownership: We own our product and results and always act with honesty and integrity.
Grow the Pie: We deliver real value and results to our customers, focusing on outcomes.
Massive Growth Takes Massive Growth: We don’t fear challenges, we embrace them to hone our skills and increase our impact.
Purple Heart: Normalize the rebound.
Be a Moment-Maker: We don’t ask what’s the least we can do, we ask what’s the most we can do.

Senior DevOps Engineer

Remote

Full Time

Experienced

Today, we live in a world where everything has become convenient. Now you can get a ride anywhere, buy anything, and get an answer to your question with just a couple clicks on your phone. Convenience isn’t a luxury, it’s an expectation.

So why not renting? It’s still a chore to get utilities set up, buy renters insurance, get air filters changed, handle pest control, and more.

That’s why we’ve built the world’s first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers.

We’re passionate about turning friction into triple win experiences for residents, investors, and managers. That way renting can be easy and rewarding for everyone.

And now you can join us. Apply today to join 220+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win.

About the Role
We are looking for an experienced Senior DevOps Engineer to play a crucial role in designing, implementing, and maintaining our organization's DevOps practices. You will collaborate with cross-functional teams to streamline our development and operations processes, ensuring efficiency, scalability, and reliability throughout the entire software development lifecycle.

Role Objectives

Play a crucial role in designing, implementing, and maintaining our DevOps practices.
Collaborate cross-functionally to streamline the development and operations processes, ensuring efficiency, scalability, and reliability throughout the entire software development lifecycle.
Design, implement, and manage Infrastructure as Code solutions using tools such as Terraform and Terragrunt.
Maintain and enhance existing IaC to ensure scalability and performance.
Develop and maintain CI/CD pipelines for automated testing, deployment, and monitoring.
Implement best practices for building, packaging, and deploying applications across different environments.
Set up and maintain monitoring and logging solutions to proactively identify and address issues.
Collaborate with the operations team to establish incident response procedures.
Develop and maintain automation scripts to streamline repetitive tasks.
Identify opportunities for process automation and efficiency improvements.
Create and maintain comprehensive documentation for infrastructure configurations, processes, and procedures.
Ensure documentation is updated, accessible, and serves as a valuable resource for the team.

Key Competencies

DevOps Advocacy
- Champion the DevOps mindset within the organization.
- Promote collaboration on all things DevOps

Automation First Mindset
- Drive the automation of repetitive tasks to improve efficiency.
Security and Compliance
- Implement security best practices and ensure compliance with industry standards.
- Conduct regular security audits and vulnerability assessments.
Technical Leadership
- Help drive roadmap and strategy on DevOps projects and within the team.
- Stay current with industry trends; assess their relevance to our environment.
Cloud Platform Management
- Manage and optimize cloud infrastructure on AWS.

About you

5+ years of experience as a DevOps Engineer or similar role
Strong experience deploying and managing resources in AWS
Extensive experience with CI/CD tools like GitHub Actions, CircleCI, and Jenkins
Experience with Infrastructure as Code using Terraform
Experience with monitoring and observability tools like Datadog
Strong expertise in containerization and orchestration tools such as Docker, Kubernetes, and ECS
Solid understanding of networking and security principles
Ability to work independently with minimal supervision
Ability to manage multiple concurrent projects across multiple teams

Bonus Qualifications

Proficiency with AI assistants (Claude, ChatGPT, Cursor, Windsurf) to enhance development velocity
AWS Professional certifications (Solutions Architect, DevOps Engineer)
AWS Specialty certifications (Security, Advanced Networking)
Active participation in open source or personal projects

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

Our Core Values

Pirate Ship; not a cruise ship. Bias towards action.
Massive Growth takes massive growth. We embrace challenges to increase our impact.
Grow the Pie. We focus on results so our customers & their customers win. Triple Win!
Purple Heart. We put the team before ourselves.
Extreme Ownership. See something? Say something; right the ship to get us back on course.
Be a moment maker. We aim to shatter the status quo.

Remote Work Statement

This position is a remote-first, work from home position. Second Nature is committed to creating a culture and workplace where remote work fosters collaboration and connections and is a key part of our company story and success. To be successful in a remote work role at Second Nature you must:

Be available during your set working hours and able to give your full attention to the completion of your Second Nature job duties
Have a quiet, professional, distraction-free environment in which to complete your work
Have access to your own reliable high-speed internet connection
Attend our bi-annual in-person company meetings (Second Nature will reimburse the cost of your business travel per company guidelines)

Why Second Nature

Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
Location: Work Remotely from anywhere in the US
Flexibility: Open PTO and sick days
The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP
Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect
Training: A supportive team to help you grow your career and unlock your full potential
Growth: The opportunity to shape the future of our Platform Enablement organization as we scale from hundred to thousands of employees

Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.

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